Frequently Asked Questions

Where is Stuff It Storage - Fairfax located?
We are located at:

930 Main St, Fairfax, VT 05454

What are your access hours?
There is 24 hour, 7 days a week access to your unit.

How do I lock my unit?
Tenants are required to provide and apply their own lock. All unit doors are equipped with an easy to use latch system. Do not apply two locks to your unit. 

What if my preferred unit size is not available?
Our website updates unit availability in real-time. If the unit size is marked "not available" on the facility page please consider joining the waitlist or moving into a different size unit that is available or check back at a later date. 

How do I pay?
We only accept payment via credit cards, no exceptions. Your card will be charged every first of the month. We pro-rate you on the way in, not when you move out. There is a one-time $10 administration fee. Refer to your lease agreement if you need more in-depth explanations on the fees.

What is Drive-Up access?
Drive-up access is a useful amenity that allows you to park your vehicle right in front of your unit. This way, you can load or unload your items in just a few minutes, even if it’s your first renting experience!

Do you have Climate-Controlled units?
We do not have any climate-controlled units at the moment.

Do you require a security deposit?
We require a one-month’s security deposit for all new leases. This is fully refunded when at least 10 days notice is provided in advance of your move-out date, the original lock that came with the unit is put back on the unit (with the same combination) and the unit is returned clean and empty.

How long do I have to stay?
Our rental agreements are based on a month-to-month tenancy with 10 days advance notice of the expected move-out date. All rent payments are due on the 1st of the month. We will pro-rate rent if your lease starts before the 1st of the month however there are no rent-refunds if you choose to move-out before the last day of the month.

What is the snow/ice removal policy?
We are committed to making your unit available during access hours, however it may take up to 48 hours for some driveways or pathways to be fully plowed after a heavy snowfall. Also, we may not be able to plow up to the door of your unit without risk of damage. Due to this, we recommend you bring a snow shovel if you need to access your unit after a snowfall. 

We ask that you use your best judgment when accessing your unit during the cold weather months - DRIVEWAYS; RAMPS AND STEPS MAY BE SLIPPERY DUE TO ICE - PLEASE BE CAREFUL!  

Are there any items that I cannot store?
Yes, you cannot store food or perishable items, flammable items, explosives, or hazardous materials. Our lease describes these restrictions in more detail. Please contact us at 
if you have questions on storage of a particular item.

How do I contact a facility manager?
The best way to connect with us is through email at Our facility manager will reply to your email or call the phone number you provide as soon as possible!

Thank you!